Responsable Expédition (H/F)

Job Description

This position leads the Expeditor function to assure timely acknowledgement of Purchase Orders (goods and services) and to coordinate the movement of materials from suppliers to production/project areas so organizational requirements are met. This position provides day-to-day direction to expeditors, prioritizes workload, escalates delivery risks, and partners with internal stakeholders and suppliers to confirm deliveries are met and/or to highlight and resolve deviations from plan.

Responsibilities

• Lead and coordinate daily expediting activities to guarantee timely delivery of purchased goods and services.
• Assign, prioritize, and balance workload across the expediting team based on plant/project needs, supplier performance, and risk to outage schedules.
• Monitor open orders, acknowledgements, and delivery commitments; drive proactive actions to recover late orders and realign delivery plans when delays occur.
• Serve as the primary escalation point for delivery deviations, supplier issues, and internal stakeholder concerns; communicate status, impacts, and recovery plans.
• Partner with Procurement Manager, Plant, Project Management, Receiving, and other stakeholders to ensure transparency of the purchasing process with focus on delivery dates and constraints.
• Maintain accurate and timely purchase order status comments, delivery dates, and required follow-up actions within the company ERP system; ensure team adherence to documentation standards.
• Track and report key expediting metrics (e.g., on-time delivery, past-due orders, acknowledgement cycle time) and identify trends and corrective actions.
• Coach, train, and support expeditors on processes, supplier communications, ERP usage, and customer service expectations; provide input on performance and development needs.
• Support continuous improvement efforts by standardizing work, improving communication templates, and refining escalation paths to reduce lead time variability and prevent repeat issues.
• Participate in cross-functional meetings to review material readiness, supplier performance, and schedule risk.
• Assist with onboarding of new suppliers and/or internal process changes that impact purchasing and delivery commitments.
• Other duties and projects as assigned by management.

Requirements

• Bachelor's degree in Economics, Business Management, Supply Chain, or related field; or equivalent years of experience.
• 5+ years' experience in logistics, procurement, expediting, or related functional area, with at least 1 year of informal or formal leadership experience (preferred).
• Excellent organizational skills with the ability to multi-task, prioritize, and meet deadlines in a fast-paced environment.
• Demonstrated ability to lead, coach, and influence a team and cross-functional partners without losing attention to detail.
• Excellent communication skills (written and verbal) including supplier-facing and executive-ready status updates.
• Strong problem-solving skills, sound judgment, and a customer service mindset; able to remain solution-oriented in challenging circumstances.
• Ability to maintain confidentiality and handle company proprietary information.
• Proficient in Microsoft Word, Excel, PowerPoint, and use of the Internet; ERP/MRP system experience required.
• Must be able to communicate with cross-functional teams at a level that is professional, safe, and efficient.

Physical Requirements

• The ability to work at a computer, and use repetitive motion for long periods of time
• The ability to occasionally lift up to 25 pounds.
• This position required sitting and walking.