Service Engineer (m/w/d)
GoodWe
Company Overview
GoodWe USA Inc. (subsidiary of GoodWe Technologies Co., Ltd.)
Aurora, CO, United States
2010
Approximately 6,000 employees globally (source: goodwe.com). Revenue estimates for the parent company reached RMB 4.71 billion (approximately $666 million USD) in 2022, with US-specific revenue estimates ranging between $100.3 million and $333.3 million (source: goodwe.com).
What They Do
GoodWe USA Inc. operates as the North American subsidiary of GoodWe Technologies Co., Ltd., a publicly listed company focused on photovoltaic (PV) inverters and smart energy solutions (source: goodwe.com). The company specializes in a wide range of products including residential, commercial, and utility-scale PV inverters, energy storage systems, and various smart energy solutions. Their product offerings range from 0.7 kW to 350 kW, featuring advanced technologies such as shadow scan technology and built-in rapid shutdown capabilities (source: goodwe.com). GoodWe's target markets include residential homeowners in North America looking for energy savings, as well as commercial and industrial operators seeking to maximize revenue from solar installations (source: goodwe.com). The company has established itself as a leader in the solar and storage markets, with cumulative installations surpassing 52 GW by 2022 and aiming for approximately 100 GW by 2025 (source: goodwe.com).
Projects & Track Record
GoodWe has a strong track record with cumulative installations of 23 GW across more than 100 countries, scaling to 52 GW by 2022 and targeting over 100 GW by 2025 (source: solarpowerworldonline.com). Notable projects include a nearly 1 MW solar carport in Mexico powered by SMT-US inverters, which showcases the company's capability in delivering innovative solar solutions (source: solarpowerworldonline.com). Additionally, GoodWe has been involved in installations for mining companies that have successfully cut energy costs by 50% using their advanced inverter technology (source: goodwe.com). The company continues to support centralized PV power plants worldwide, leveraging its utility solutions to enhance power gains through innovative technologies (source: goodwe.com).
Recent Developments
In the past two years, GoodWe has made significant strides, including the opening of its first overseas factory in Vietnam and a new global headquarters in 2024 (source: goodwe.com). The company also launched a heat pump manufacturing facility and established an ESG Strategy & Management Committee to enhance its sustainability efforts (source: renewableenergymagazine.com). Celebrating its 15th anniversary in November 2025, GoodWe highlighted its evolution from a PV inverter manufacturer to a comprehensive smart energy solutions provider under the leadership of CEO Daniel Huang (source: goodwe.com). The company has also been recognized for its efficient energy storage systems by HTW Berlin in 2023, reinforcing its commitment to innovation and sustainability (source: goodwe.com).
Working There
GoodWe USA offers a variety of roles focused on sales, service/support, technical support, and R&D tailored to the North American market (source: goodwe.com). The company maintains offices in Aurora, Colorado, a warehouse in Los Angeles, California, and additional locations in Camden, Delaware, and Orlando, Florida (source: goodwe.com). GoodWe's culture emphasizes innovation, quality, and global teamwork, aiming to foster a people-focused environment that drives energy transition (source: goodwe.com). While specific benefits are not detailed, the company offers financial stability and opportunities for international mobility across its global operations (source: goodwe.com).
Contact
Last updated on 2026-01-10 | Report an issue
GoodWe, founded in 2010, is one of the top 5 leading global solar inverter and battery storage manufacturers. Our team at GoodWe USA Inc. is growing quickly and we need support in service and after sales. This is a unique opportunity to enter the quickly growing renewable energy segment.
Job Purpose: Responsible for training, field support, and case management with solar installers and distributors in the renewable energy segment. The candidate will provide technical support in the North American market. The work environment is hybrid (1-4 days in office), and the candidate is based in the Denver area.
Responsibilities
- Service and support on solar inverters and battery energy storage systems.
- Solve level 2 cases on technical support and after sales related activities.
- Provide daily technical support over phone, email, face to face, or through CRM.
- Solve and manage technical escalations.
- Provide on-site inspection, commissioning, troubleshooting and replacement support.
- Support local repair center operation.
- Train installers for best installation performance.
- Perform firmware upgrades and minor rework.
- Communicate with level 3 engineers and level 1 support.
- Provide technical installation and end-user training courses.
- Reporting.
- Manage RMA logistics.
Qualifications
- More than 3-years in electronics, PV industry experience preferred.
- Excellent English communication skills.
- Good MS Office skills, in particular EXCEL MS.
- Relevant technical degree with experience, or B.S. in Electrical Engineering preferred.
- Experience with board level troubleshooting and chip level firmware diagnosis and updating.
- Must have valid driver's license.
- Wiling to travel in the US and Canada.
- Must be willing to travel, max. 10%, also on short notice.
Personal attributes
- Communication skills.
- Self-starter.
- Strong hands-on skills.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Experience level:
- 3 years
Schedule:
- Monday to Friday
Work setting:
- Office
Ability to commute/relocate:
- Aurora, CO 80010: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Programmable logic controllers (Preferred)
- Electrical systems (Preferred)
Willingness to travel:
- 25% (Required)
Work Location: Hybrid remote in Aurora, CO 80010
If this role looks like your next challenge, please send us your application to [email protected].
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About the role
January 16, 2026
Full Time
Company
January 16, 2026
Hybrid
- Denver, Colorado, United States
- Aurora, Colorado, United States
3 years
UTC-07:00
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