Data & Analytics Manager

Job Description

350's mission is to keep carbon in our atmosphere to a safe level, below 350 parts per million. We do this by mobilizing ordinary people to campaign for universal access to clean energy and an end to fossil fuels. Our campaigns are rooted in local organizing, so that while achieving measurable reductions in fossil fuel emissions we also build the power and potential of the climate movement for yet more impact to come. The values that guide and drive our work are listed here.

350.org is an equal opportunity employer. 350.org strives to be an inclusive and collaborative group of people who bring a variety of approaches to the work we do. We're committed to the principles of justice, and we try to build a safe workplace where everyone is treated fairly and enjoys working together. We value new perspectives, ideas of all sorts, and different ways of working. Diverse perspectives and experiences improve the way 350.org carries out our work - including what we decide to work on and how creatively/effectively we do that. We do our best to make staff positions accessible to all potential team members, regardless of race, national origin, ethnicity, age, disability, assigned gender, gender expression or identity, sexual orientation or identity, religion or creed, veteran status, marital or parental status, and genetic information. We also strive to include team members in communities most impacted by climate change or impacted by other kinds of environmental, social, and economic injustice.

About the Data & Analytics Manager

350's mission is to keep carbon in our atmosphere to a safe level, below 350 parts per million. We do this by mobilizing ordinary people to campaign for universal access to clean energy and an end to fossil fuels. Our campaigns are rooted in local organizing, so that while achieving measurable reductions in fossil fuel emissions, we also build the power and potential of the climate movement for yet more impact to come.

The Data & Analytics Manager leads the organization-wide data strategy, leading the management of 350's data reporting tools and CRM - from data modelling and governance to dashboarding and self-serve reporting.

The role will champion an organization-wide data culture - building shared understanding of the value of data, embedding good practice, and fostering confident use across teams. Working closely with staff at all levels, including the Senior Leadership Team, they will enable evidence-based planning and review, align data priorities to strategic goals, and ensure clear data governance and accountability. They will coordinate internal stakeholders and external vendors to maintain a reliable, scalable data and analytics infrastructure that supports teams to be data-driven.

Duties and Responsibilities

• Leads 350's data strategy and governance, supporting the creation of organization-level KPIs and measurement frameworks, in partnership with staff across the organization.
• Drives an organization-wide data culture, building shared understanding of data value, embeds good practice, and works with staff at all levels - including the Senior Leadership Team - so planning and decision making is evidence-based.
• Owns and develops 350's BigQuery data warehouse: designs and maintains data models, optimizes query performance, manages access controls, and ensures the warehouse serves as the reliable foundation for all organizational reporting.
• Leads BI and reporting work: builds and maintains Metabase dashboards, manages ELT pipelines and data transformations feeding from BigQuery, governs user permissions, and ensures datasets are reliable, well-documented, and accessible for self-serve reporting across the organization.
• Owns the strategic roadmap and technical architecture of Salesforce, defining data governance, security, and quality standards while leading user adoption and change management efforts.
• Develops dashboards, including visualizations, tailored to support data-driven decision-making for staff at all levels.
• Supports the Organisational Processes Team in maintaining accessible, up-to-date information on performance trends, campaign strategies, milestones, and progress.
• Designs and oversees tagging and tracking protocols to enable detailed segmentation and bespoke UX for supporters.
• Co-leads data privacy, security, and compliance for supporter data (GDPR and other relevant regulations): defines retention rules, access controls and incident response.
• Develop and implement data hygiene protocols, initiating and supervising data clean-up projects.
• Manages external vendors, from scoping to delivery oversight and ongoing performance management.
• Line manages the Senior Data Specialist and Senior CRM Specialists and fosters a collaborative, results-driven, and healthy team environment.
• Other duties as assigned.

Required Qualifications

• At least 6 years of experience leading organization-wide data strategy.
• Exceptional communication and culture-building skills - able to drive an organization-wide data culture and work confidently with staff at all levels, including the Senior Leadership Team.
• At least 6 years' hands-on implementation (Data warehouse/ELT, reporting/BI, CRM), including governance, privacy, and systems integration.
• Strong hands-on experience with Google BigQuery, including data modelling, cost management, and access control.
• Experience in managing data visualization platforms such as Metabase.
• Experience in managing Salesforce or similar CRM system.
• Advanced SQL skills with hands-on experience writing and optimizing queries, including working with nested/repeated fields, partitioned tables, and cost-efficient query design.
• Strong experience managing complex projects related to data integration, synchronization, and/or warehousing.
• Knowledge of statistical concepts, such as significance, sample size, confidence intervals, etc.
• Knowledge of data privacy and security best practices.
• Excellent team leadership skills.
• Excellent skills in stakeholder alignment, prioritization, and facilitation.
• Excellent organizational abilities, including leading diverse groups, managing priorities across teams, and driving collaboration across time zones and cultures.
• Experience of budget management for cloud data platforms and vendor contracts.

Preferred Qualifications

• Knowledge of one or more: ActionKit, ActionNetwork, Control Shift Labs.
• Experience of digital fundraising platforms such as Fundraise Up.
• Experience with international data regulations and cross-border data considerations, reflecting 350's global work.
• Experience migrating organizations between technical platforms or consolidating tool ecosystems while maintaining data integrity and minimizing disruption.
• Change management experience - helping staff adopt new systems or adapt to evolving digital workflows.
• Experience with distributed, online campaigning organizations.
• Knowledgeable about email deliverability principles.

Work Environment

This role is home-based, although the role-holder is expected to participate in external meetings, events, and campaign activities. Ability to maintain a healthy work/life balance in fast-paced, high-pressure working environments.

We value team members who

• Take initiative and are accountable for their work.
• Communicate effectively and respectfully.
• Collaborate well with others and contribute to a positive team environment.
• Adapt quickly to change and are eager to learn.
• Uphold professionalism, integrity, and ethical standards.

Travel

May occasionally travel from time to time (domestic and international).

Position Type

full-time (36 hours per week)

Compensation

Salary tier 3.3 and the salary. Country-specific annual gross salaries can be found here.

Benefits

In addition to a fully remote, 36-hour work week and two all-staff breaks per year, we offer a suite of comprehensive benefits - details depend on the location of the role, but we generally aim for employees to receive high-quality health insurance and retirement planning benefits in their respective location.

In the United States, as a 501(c)(3) nonprofit, our employees are eligible to participate in the Federal Public Service Loan Forgiveness (PSLF) Program.

Location: Remote within the countries 350.org currently operates. Current countries are: Australia, Brazil, Canada, Colombia, Fiji, France, Germany, Indonesia, Italy, Japan, Kenya, Netherlands, Philippines, Senegal, Singapore, South Africa, Sweden, United Kingdom.

Applicants must have the legal authorization to work for any employer in their country of residence. We are unable to sponsor or take over sponsorship of an employment visa at this time.

If you have suggestions for us on how to do this better, we really value your input and strongly encourage you to write to us at [email protected] with the subject line 'Hiring Feedback'.